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Why Compass?

Great value
We balance cost with features and service to make sure we keep kiwis connected at the best prices we can offer, in as many places as possible.

We're here to help
If you need help with anything, you can call, email or live chat with us. We’re here 8am to 8pm Mon-Fri and 9am to 5:30pm Sat-Sun.

Switching to us
When you switch to Compass, you can expect us to work hard to connect you as quickly as possible and to keep you connected.

Fair and open
We will treat you fairly and be upfront with you. If something goes wrong, we will get it fixed for you as fast as we can.

Kiwi owned, kiwi operated
Every part of Compass is right here in New Zealand, from the customer care team who answer your calls and emails to the engineers who run our network.

Big enough to make a difference, small enough to care
We're big enough to own and run our own network but small enough that your experience really matters to us.